Hotel room facing ocean

Cleanliness Policies

Our Health & Safety Protocols

As it has always been the case, safety and security is the #1 priority at Plunge Beach Resort. We are working with guests to do everything in our power to keep our community as safe as possible while continuing to deliver excellent hospitality and service. For this reason, we've made adjustments and enhancements to our cleaning procedures and operational guidelines to closely follow CDC and WHO recommendations.

Highlights

  • Housekeeping Icon

    Housekeeping

    All rooms are cleaned in between stays with a stringent TrustClean protocol and EPA-approved sanitizers. We will not enter guest rooms to provide routine housekeeping services unless your stay is longer than 3 nights.

  • social distancing Icon

    social distancing

    We have rearranged seating and placed floor decals throughout the resort to assist with appropriate distancing requirements. Additionally, please limit elevator use to 2 people at a time.

  • high touch objects  Icon

    high touch objects

    High-tough, reusable items such as pens and notepads have been removed from guest rooms, and are available upon request at the front desk.

  • Food & Beverage Icon

    Food & Beverage

    For safety reasons, we offer a contactless menu option that you can access from your phone.

  • Dedicated Team Icon

    Dedicated Team

    Our housekeeping staff will be disinfecting high-touch areas like door handles and elevator buttons at regular intervals of at least once per hour.

  • Safety Protocols Icon

    Safety Protocols

    Per executive order, all staff members and hotel guests are required to wear face masks in public areas like the lobby, corridors, elevators, and stairways. We also encourage guests to wash your hands often for at least 20 seconds and to sanitize several times per day using the dispensers that have been placed around the property.

  • Parking Icon

    Parking

    Our parking lot is self-parking for registered guests only. You will receive a parking pass at check-in that should be displayed on your dashboard at all times.

  • Fitness Center Icon

    Fitness Center

    Our Fitness Center is by appointment only, so stop by the Front Desk to reserve your time and to gain access. For your safety, we will limit occupancy to no more than 2 guests at a time to ensure you can maintain a 6-foot distance between you and other guests while working out.

  • Pool & Pool Deck Icon

    Pool & Pool Deck

    Our pool is open to registered guests only wearing color-coded wristbands provided at check-in. We ask you to practice social distancing when enjoying the pool and pool deck. Please limit occupancy to no more than 40 people at our main pool and 14 at our Bungalow pool to maintain a 6-foot distance between guests.

Steps We’re Taking

  • Guests and associates are advised to stand at least six feet away from other groups of people while standing in lines or moving around the property.
  • Elevator use is limited to 2 people at one time.
  • Hand sanitizer stations have been placed throughout the property for your convenience.
  • Guest rooms are thoroughly cleaned and sanitized in accordance with CDC guidelines.
  • We will not enter guest rooms to provide routine housekeeping services unless your stay is longer than 3 nights. For stays over 3 nights, please advise the hotel staff as to what time our housekeeping team may stop by your room to clean.
  • Our parking lot is self-parking and reserved for registered guests only. You will receive a parking pass at check-in that should be displayed on your dashboard at all times.

Hotel bedroom
  • hotel front desk

    Check-Out

    We are pleased to offer contactless check-out with a valid email provided at check-in. Guests can leave the keys in the room when they depart, and we’ll email the final folio after charging their balance to the credit or debit card on file.

  • Hotel pool

    Pool & Pool Deck

    Our pool is open to registered guests only wearing color-coded wristbands provided at check-in. We are limiting occupancy to no more than 40 people at our main pool and 14 people at our Bungalow pool to maintain social distance measures.

  • person running on treadmill

    Fitness Center

    Our Fitness Center is by appointment only at this time. Times can be reserved at the front desk. For your safety, we will limit occupancy to no more than 2 people at a time, and sanitize all high-touch equipment frequently.